acts as an agent to facilitate all essay writing services provided
by qualified experts to their customers.
agrees to secure a suitably qualified writer to complete a
custom-written, original piece of work for the customer.
agrees that the service agreement will commence from the time Essay
Writer assigns an expert to complete the essay and the payment is
agrees to carry out all of the customer's requirements in
accordance to the quality standard chosen by the customer in the
essay order page. The customer is entitled to contact Essay Writer
within seven days upon the delivery date if they believe that the
essay requirements have not been met.
acknowledges that no refunds will be provided once Essay Writer has
allocated a writer to complete the custom essay and the payment has
correspondence between the writer and the customer will be
transacted through Essay Writer, which acts as the agent, using the
e-mail address and telephone number provided by the customer on the
essay order form.
If the customer
has supporting information or additional instructions for the
writer the customer must send the information via email or fax.
Essay Writer cannot accept instructions verbally on the telephone.
If the customer insists on giving additional instructions over the
phone, the customer agrees that the information provided may not be
accurately recorded as verbal communication can lead to errors in
specific order requirements.
agrees to provide Essay Writer all necessary requirements before
the writer starts the work in order for the writer to complete the
essay accordingly. The customer agrees to cooperate with the writer
throughout the project if the writer requires any further
information or guidance on the work. The customer acknowledges that
failure to provide such information during the essay writing
process will cause delays in the delivery and therefore Essay
Writer will not be held responsible for any loss or damages to the
will only request payment from the customer only after a suitable
expert has been assigned to the order. The customer will likewise
be informed by e-mail and telephone once an expert has been
assigned to the project.
may decide to make the payment for the essay before an expert has
been secured. In these circumstances Essay Writer cannot always
guarantee an expert will be assigned, in the event Essay Writer
cannot secure an expert to complete the essay, a full refund will
be issued to the customer.
In the event
Essay Writer agrees to give a refund to the customer in full or in
part, the refund will be made to the credit or debit card that the
customer used to make the initial payment. If no debit/credit card
was used Essay Writer will offer the customer a refund via bank
transfer or credit towards a future order. All refunds are made at
the discretion of Essay Writer.
abides by the Data Protection Act 1998 and agrees that all personal
details provided by the customer will be held in strict
acknowledges that no personal information will be disclosed to any
third party by Essay Writer unless they have reason to believe it
is a fraudulent order or if required by law.
agrees that Essay Writer will act as an agent or intermediary for
the correspondence between the customer and the writer for
guarantees to the customer that all essays will be delivered to
them on or before the agreed deadline; otherwise, they will be
entitled to have their payment back in full.
agrees that the essay will be delivered to them via email on or
before midnight on the due date. If the deadline falls on a
non-working day including but not limited to Sundays, Christmas
Eve, Christmas Day, Boxing Day, New Year's and New Year's Day, the
work will be delivered the next working day. It is the discretion
of Essay Writer to deliver an order on a non-working day
agrees that this guarantee does not apply in circumstances where
Essay Writer can show evidence that the work was indeed returned to
them on time. Further, Essay Writer will not be held liable where
any lateness of the work was due to technical faults or issues
relating to ISPs and Email providers.
If the customer
does not receive their completed work on the due date, then the
customer agrees to contact Essay Writer the next working day by
telephone and email so that a member of staff can assist the
customer in working together to help the customer receive their
work. If the customer does not contact Essay Writer the next
working day then they will not be entitled to have a refund.
Additionally if Essay Writer is able to demonstrate that they did
attempt to send the completed work to the customer then the
customer has no rights to any recourse of funds against Essay
In cases where
the customer extends or provides a new deadline and it is met by
the writer, the full money back guarantee does not apply.
customer agreed to receive the work in parts, the On Time Delivery
Guarantee applies to the final deadline of the order only.
agrees to send all files as well as relevant information for the
completion of their work before the writer starts the work. Essay
Writer will not be held liable for any delays caused by late
receipt of files and additional information. In this case, the On
Time Delivery Guarantee is not applicable.
will have no obligation in relation to the On Time Guarantee where
a delay has been caused by the customer failing to pay an
outstanding balance on the agreed dates.
If the Customer
decides to wait longer to contact Essay Writer of non-delivery,
they agree that they do so at their own risk and that Essay Writer
will not be held responsible for any delay to the Customer. If
requested, Essay Writer will provide proof that the essay was
completed by the expert on time and uploaded, or that the essay was
available to the customer on time, or proof that technical
difficulties prevented the essay being delivered on time. If Essay
Writer is able to prove at least one of these then the customer
will not be entitled to any refund or discount; otherwise if Essay
Writer cannot prove at least one of the circumstances occurred the
customer will be entitled to a full refund and their work for free.
The customer agrees that they cannot seek any other recourse to a
refund for delivery problems.
Should an order
result to a full refund, Essay Writer considers the transaction
cancelled; the contract with the customer becomes null and void.
The writer will then retain the copyright of the work and have the
right to publish the piece as a sample of their own work or sell it
to a third party company.
guarantees that the completed work will be to a 2:1 standard if the
customer orders 2:1 standard work.
If on delivery
of the order, the writer's work does not meet 2:1 standard and the
customer ordered 2:1 standard, the customer is entitled to a full
All work will
be checked by the in house quality control team, if it passes the
quality control processing, it is assumed that the work is to the
If the customer
chooses to have the work amended, then the 2:1 standard guarantee
does not apply.
If the customer
disputes the quality standard of the work delivered they must show
feedback provided by a qualified expert within seven days of
receiving the work.
If the customer
can provide reasonable evidence within seven days of receiving the
work by email to show that the work is not of a 2:1 standard, Essay
Writer will review the evidence and make a decision based on all
information provided. In the event that the quality control team
disputes the feedback provided by the customer Essay Writer may
pass the work and the feedback to a third party expert for
customer's original order specifications are vague and are open to
interpretation the quality standard of the work cannot be
guaranteed as it would be impossible for the writer to presume all
requirements have been met, therefore no refund will be given.
has the final decision of any dispute regarding the quality
standard guarantee, on making a decision the customer will be
provided with a detailed explanation from a suitably qualified
applies only if the Customer orders 2.1 standard work.
After a writer
has been assigned to the order and the payment has been made, if
for any reason the writer drops out of the work before the deadline
date, Essay Writer will assist the customer to assign a new writer
to enable to complete the work to the original due date, or
alternatively if the customer is flexible with the time scale,
Essay Writer and the customer will set a new deadline for the
completion of the work. If Essay Writer can not reassign the order
to a new writer, a full refund will be issued to the customer.
may request a 500 word sample work from the assigned writer after
the full payment has been made. If the customer provides a
reasonable explanation for not wanting to proceed with the original
writer, Essay Writer will review the work and reassign the order to
another suitable writer.
reserves the right to not provide a free 500 word sample if they
have reason to believe the customer is not making a genuine
only applies to order in excess of 10,000 words.
undertakes that all work supplied to the customer are fully
referenced personalised essays, fully scanned against plagiarism
and written only by qualified professional researchers.
agrees that if the customer has found plagiarism in the work, the
customer will receive £1000 from the writer.
of plagiarism constitutes the unauthorised use or close imitation
of the language and thoughts of another author and the
representation of them as one's own original work whether it be
copied or paraphrased from a book, journal or website. It does not
include instances where general mis-referencing have occurred and
the texts have been acknowledged in the reference list.
does not apply if Essay Writer has detected the plagiarism before
the work has been sent to the customer. Where Essay Witer finds
that the work has been plagiarised through the quality control
procedure, the customer will be offered the choice of having their
money refunded or the work being rewritten by a different
circumstances where plagiarism has been detected, the customer must
contact Essay Writer within 24 hours of their order being delivered
by notifying of the exact act of plagiarism. This must be done by
email to [email protected]
as well as by telephone.
In cases, where
minor Plagiarism has been detected and it is quite clear that it is
an obvious mistake by the researcher then the £1000 No Plagiarism
Guarantee will not be paid. Essay Writer will then carefully review
the work and make a decision, taking into consideration all
circumstances and the writer's profile and history with Essay
Writer. Essay Writer will make the final decision as to whether the
guarantee is payable or not.
allegations of plagiarism are not clear, Essay Writer will review
the work based on the customer's comments and will ask another
expert to evaluate the work should the need arise.
The £1000 No
Plagiarism Guarantee does not apply in all cases where the customer
has required the writer to include specific texts which are found
to be plagiarised. It is the customer's duty to provide the correct
reference for the said text.
The £1000 No
Plagiarism Guarantee does not apply in cases where Essay Writer
have improved or edited the customer's own work.
that the work is plagiarised, Essay Writer will assist the customer
in recovering the £1000 bond from the writer. Acting as agent
between the client and the writer, no payment of £1000 will be made
by Essay Writer although the company will facilitate this on behalf
of the client.
agrees that only the instructions given on the website's order form
are binding. Where there is supporting information and files that
are important in completing the work, the customer agrees to send
everything on the same day they place the order or before the
payment is received at the latest.
sent when the work is already in progress, Essay Writer cannot
guarantee that these will be included in the completed work though
Essay Writer will make sure that the writer receives the additional
may not make any changes to the original order requirements after
receipt of payment as the writer bid on the order based on the
original requirements. The writer may charge the customer an
additional fee for amendments to the order if the request
contravenes with the original specifications, or additional
requests were made; alternatively Essay Writer may re-assign the
work to a different writer at the earliest possible time without
notifying the customer. For any delay caused, Essay Writer will not
be held liable and the On-time Delivery Guarantee will not
undertakes that if the original order requirements were not met,
the work will be revised based on the customer's amendment request
within seven days after delivery of the order or longer if the
customer has paid an extra fee for extended amendment period.
agrees to send one detailed amendment request only, outlining all
the required changes and issues found in the work. Essay Writer
will send the request to the writer within 24 hours of receipt of
the said request for revision. The writer will review the request
and only if the request is reasonable will then make the changes.
The deadline for the amended work will be arranged between Essay
Writer and the customer depending on the amount of changes to be
In cases where
the original amendment request has not been fully met, the customer
may send the essay back for further revisions until the writer has
fulfilled the request. The customer can not request any additional
changes to be made while the essay is being amended. Further, the
customer can not ask for further changes after the writer has
completely complied with the original amendment request.
If the customer
requests revisions to the work after the expiry of their amendment
period or if the requests for changes are not in line with the
original order requirements, the writer may provide a reasonable
price quote for the amendments. The customer understands that the
writer can only start working on the additional changes once the
additional payment is received.
In the event of
a dispute between the customer and the writer regarding the
amendment request, Essay Writer will look into the customer's
request and writer's comments by conducting an analysis of the work
to assess whether the amendment request is valid. If an agreement
cannot be made between the customer and the expert Essay Writer
will use its discretion when deciding to either reassign the order
to a different writer or give a partial refund to the customer.
agrees that they do not hold the copyright of the work supplied to
them by Essay Writer.
understands that the piece received from Essay Writer should be
used solely for research purposes only and not to be passed off or
handed in to any university or institution as their own work in
full or in part. Essay Writer as well as its writers do not support
this type of activity and will not be held responsible for any
unauthorised use of their services.
In all cases,
the customer undertakes that the work completed for them by Essay
Writer will never be resold, distributed, or posted on any website
as they do not obtain the copyright to it.
agrees that it will not publish, resell, nor distribute the work it
has completed for the customer. Essay Writer further acknowledges
that it will never post the work it has delivered to a customer on
any website or essay database.
accepts that if proven that the work has been used or handed in to
the university as their own, Essay Writer may choose not to provide
a service to the customer again. Essay Writer will not be held
liable for the undetected and or unauthorised use of the work.
agrees to supply work to the customer of a 1st, 2:1, 2:2 or
equivalent standard, and that it is the customer's responsibility
to check the work they receive and ensure that they are satisfied
it meets the standard they ordered.
If the customer
finds that the work is not to the standard they required, they can
send it back for revision during their seven day free amendment
period. This will be done in writing to the relevant email
agrees that in no way does the 2:2, 2:1 or 1st standard constitute
a guarantee of the mark awarded to the submission of the customer's
work. The company does not guarantee any customer's final mark.
acknowledges that once an order is paid for, Essay Writer begins
work and that the order may not be cancelled.
agrees to be bound by Essay Writer's refund policies. Due to the
specialist type of service provided, only in exceptional
circumstances where there has been non delivery of an order or the
expert is unable to amend an order for the customer, Essay Writer
may at its discretion provide a partial/full refund or discount for
any future order to the customer.
agrees that Essay Writer provides all services subject to
availability and that the services are being provided strictly as
an academic support service. Essay writer does not offer any
also undertakes that the information given to them either on the
phone or through email are the employees or the writers' opinions
only and should not be treated as advice. Any opinions made by
Essay Writer's employees or affiliates are that of the individual
and may not be taken to be the opinion of the company.
agrees that they should not rely on Essay Writer's research to an
extent that any delay in delivery may cause any coursework
deadlines to be missed, provided Essay Writer has met the requested
accepts that if they use the work produced by Essaywriter in full
or in part, they relinquish all claims stipulated above as the act
constitutes a breach of contract.
reserves the right to refuse or complete any order if there is
reason to believe the customer is intending to use the work as
their own as this is breaching of all the terms in this
agrees that they take full responsibility when ordering work from
Essay Writer and that Essay Writer is not liable for any decisions
taken on behalf of the customer. The customer should always check
with their university guidelines to make sure that purchasing from
Essay Writer does not contravene their university's' rules.
These Terms and
Conditions are not intended to be enforceable by any third party as
provided by the Contracts (Rights of Third Parties) Act 1999.
reserves the right to make changes to these Terms and Conditions
from time to time.